目錄
正文
第一篇："Putting American Back to
ronald reagan: first inaugural address
"Putting American Back to Work"
thank you. thank you.
senator hatfield, mr. chief justice, mr. president, vice president bush, vice president mondale, senator baker, speaker o?ˉneill, reverend moomaw, and my fellow citizens:
to a few of us here today this is a solemn and most momentous occasion. and, yet, in the history of our nation it is a commonplace occurrence. the orderly transfer of authority as called for in the constitution routinely takes place as it has for almost two centuries and few of us stop to think how unique we really are. in the eyes of many in the world, this every-four-year ceremony we accept as normal is nothing less than a miracle.
mr. president, i want our fellow citizens to know how much you did to carry on this tradition. by your gracious cooperation in the transition process you have shown a watching world that we are a united people pledged to maintaining a political system which guarantees individual liberty to a greater degree than any other. and i thank you and your people for all your help in maintaining the continuity which is the bulwark of our republic.
the business of our nation goes forward.
these
those who do Work are denied a fair return for their labor by a tax system which penalizes successful achievement and keeps us from maintaining full productivity. but great as our tax burden is, it has not kept pace with public spending. for decades we have piled deficit upon deficit, mortgaging our future and our children?ˉs future for the temporary convenience of the present. to continue this long trend is to guarantee tremendous social, cultural, political, and economic upheavals.
you and i, as individuals, can, by borrowing, live beyond our means, but for only a limited period of time. why then should we think that collectively, as a nation, we are not bound by that same limitation?
we must act today in order to preserve tomorrow. and let there be no misunderstanding -- we?ˉre going to begin to act beginning today. the economic ills we suffer have come upon us over several decades. they will not go away in days, weeks, or months, but they will go away. they will go away because we as Americans have the capacity now, as we have had in the past, to do whatever needs to be done to preserve this last and greatest bastion of freedom.
in this present crisis, government is not the solution to our problem; government is the problem. from time to time we?ˉve been tempted to believe that society has become too complex to be managed by self-rule, that government by an elite group is superior to government for, by, and of the people. but if no one among us is capable of governing himself, then who among us has the capacity to govern someone else?
all of us together -- in and out of government -- must bear the burden. the solutions we seek must be equitable with no one group singled out to pay a higher price. we hear much of special interest groups. well our concern must be for a special interest group that has been too long neglected. it knows no sectional boundaries, or ethnic and racial divisions, and it crosses political party lines. it is made up of men and women who raise our food, patrol our streets, man our mines and factories, teach our children, keep our homes, and heal us when we?ˉre sick -- professionals, industrialists, shopkeepers, clerks, cabbies, and truck drivers. they are, in short, ?°we the people.?± this breed called Americans.
well, this administration?ˉs objective will be a healthy, vigorous, growing economy that provides equal opportunities for all Americans with no barriers born of bigotry or discrimination. Putting
all must share in the productive Work of this ?°new beginning,?± and all must share in the bounty of a revived economy.
with the idealism and fair play which are the core of our system and our strength, we can have a strong and prosperous
we are a nation that has a government -- not the other way around. and this makes us special among the nations of the earth. our government has no power except that granted it by the people. it is time to check and reverse the growth of government which shows signs of having grown beyond the consent of the governed.
it is my intention to curb the size and influence of the federal establishment and to demand recognition of the distinction between the powers granted to the federal government and those reserved to the states or to the people.
all of us -- all of us need to be reminded that the federal government did not create the states; the states created the federal government.
now, so there will be no misunderstanding, it?ˉs not my intention to do away with government. it is rather to make it Work -- Work with us, not over us; to stand by our side, not ride on our Back. government can and must provide opportunity, not smother it; foster productivity, not stifle it. if we look to the answer as to why for so many years we achieved so much, prospered as no other people on earth, it was because here in this land we unleashed the energy and individual genius of man to a greater extent than has ever been done before.
freedom and the dignity of the individual have been more available and assured here than in any other place on earth. the price for this freedom at times has been high, but we have never been unwilling to pay that price.
it is no coincidence that our present troubles parallel and are proportionate to the intervention and intrusion in our lives that result from unnecessary and excessive growth of government.
it is time for us to realize that we are too great a nation to limit ourselves to small dreams. we're not, as some would have us believe, doomed to an inevitable decline. i do not believe in a fate that will fall on us no matter what we do. i do believe in a fate that will fall on us if we do nothing.
so with all the creative energy at our command, let us begin an era of national renewal. let us renew our determination, our courage, and our strength. and let us renew our faith and our hope. we have every right to dream heroic dreams.
those who say that we?ˉre in a time when there are no heroes -- they just don?ˉt know where to look. you can see heroes every day going in and out of factory gates. others, a handful in number, produce enough food to feed all of us and then the world beyond. you meet heroes across a counter -- and they?ˉre on both sides of that counter. there are entrepreneurs with faith in themselves and faith in an idea who create new jobs, new wealth and opportunity.
there are individuals and families whose taxes support the government and whose voluntary gifts support church, charity, culture, art, and education. their patriotism is quiet but deep. their values sustain our national life.
now i have used the words ?°they?± and ?°their?± in speaking of these heroes. i could say ?°you?± and ?°your?± because i?ˉm addressing the heroes of whom i speak -- you, the citizens of this blessed land. your dreams, your hopes, your goals are going to be the dreams, the hopes, and the goals of this administration, so help me god.
we shall reflect the compassion that is so much a part of your make-up. how can we love our country and not love our countrymen -- and loving them reach out a hand when they fall, heal them when they?ˉre sick, and provide opportunity to make them self-sufficient so they will be equal in fact and not just in theory? can we solve the problems confronting us? well the answer is an unequivocal and emphatic "yes." to paraphrase winston churchill, i did not take the oath i?ˉve just taken with the intention of presiding over the dissolution of the world?ˉs strongest economy.
in the days ahead, i will propose removing the roadblocks that have slowed our economy and reduced productivity. steps will be taken aimed at restoring the balance between the various levels of government. progress may be slow -- measured in inches and feet, not miles -- but we will progress. it is time to reawaken this industrial giant, to get government Back within its means, and to lighten our punitive tax burden. and these will be our first priorities, and on these principles there will be no compromise.
on the eve or our struggle for independence a man who might?ˉve been one of the greatest among the founding fathers, dr. joseph warren, president of the massachusetts congress, said to his fellow Americans,
?°our country is in danger, but not to be despaired of. on you depend the fortunes of america. you are to decide the important question upon which rest the happiness and the liberty of millions yet unborn. act worthy of yourselves.?±
well i believe we, the Americans of today, are ready to act worthy of ourselves, ready to do what must be done to insure happiness and liberty for ourselves, our children, and our children?ˉs children. and as we renew ourselves here in our own land, we will be seen as having greater strength throughout the world. we will again be the exemplar of freedom and a beacon of hope for those who do not now have freedom.
to those neighbors and allies who share our freedom, we will strengthen our historic ties and assure them of our support and firm commitment. we will match loyalty with loyalty. we will strive for mutually beneficial relations. we will not use our friendship to impose on their sovereignty, for our own sovereignty is not for sale.
as for the enemies of freedom, those who are potential adversaries, they will be reminded that peace is the highest aspiration of the American people. we will negotiate for it, sacrifice for it; we will not surrender for it -- now or ever. our forbearance should never be misunderstood. our reluctance for conflict should not be misjudged as a failure of will. when action is required to preserve our national security, we will act. we will maintain sufficient strength to prevail if need be, knowing that if we do so, we have the best chance of never having to use that strength.
above all we must realize that no arsenal or no weapon in the arsenals of the world is so formidable as the will and moral courage of free men and women. it is a weapon our adversaries in today's world do not have. it is a weapon that we as Americans do have. let that be understood by those who practice terrorism and prey upon their neighbors.
i am -- i'm told that tens of thousands of prayer meetings are being held on this day; and for that i am deeply grateful. we are a nation under god, and i believe god intended for us to be free. it would be fitting and good, i think, if on each inaugural day in future years it should be declared a day of prayer.
this is the first time in our history that this ceremony has been held, as you?ˉve been told, on this west front of the capitol.
standing here, one faces a magnificent vista, opening up on this city?ˉs special beauty and history. at the end of this open mall are those shrines to the giants on whose shoulders we stand. directly in front of me, the monument to a monumental man. george washington, father of our country. a man of humility who came to greatness reluctantly. he led america out of revolutionary victory into infant nationhood. off to one side, the stately memorial to thomas jefferson. the declaration of independence flames with his eloquence. and then beyond the reflecting pool, the dignified columns of the lincoln memorial. whoever would understand in his heart the meaning of america will find it in the life of abraham lincoln.
beyond those moments -- those monuments to heroism is the potomac river, and on the far shore the sloping hills of arlington national cemetery, with its row upon row of simple white markers bearing crosses or stars of david. they add up to only a tiny fraction of the price that has been paid for our freedom.
each one of those markers is a monument to the kind of hero i spoke of earlier. their lives ended in places called belleau wood, the argonne, omaha beach, salerno, and halfway around the world on guadalcanal, tarawa, pork chop hill, the chosin reservoir, and in a hundred rice paddies and jungles of a place called vietnam.
under one such a marker lies a young man, martin treptow, who left his job in a small town barber shop in 1917 to go to france with the famed rainbow division. there, on the western front, he was killed trying to carry a message between battalions under heavy fire. we're told that on his body was found a diary. on the flyleaf under the heading, ?°my pledge,?± he had written these words:
?°america must win this war. therefore, i will Work; i will save; i will sacrifice; i will endure; i will fight cheerfully and do my utmost, as if the issue of the whole struggle depended on me alone.?±
the crisis we are facing today does not require of us the kind of sacrifice that martin treptow and so many thousands of others were called upon to make. it does require, however, our best effort, and our willingness to believe in ourselves and to believe in our capacity to perform great deeds; to believe that together with god?ˉs help we can and will resolve the problems which now confront us.
and after all, why shouldn?ˉt we believe that? we are Americans.
god bless you and thank you. thank you very much.
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第二篇："Putting American Back to Work"
ronald reagan: first inaugural address
"Putting American Back to Work"
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thank you. thank you.
senator hatfield, mr. chief justice, mr. president, vice president bush, vice president mondale, senator baker, speaker o’neill, reverend moomaw, and my fellow citizens:
to a few of us here today this is a solemn and most momentous occasion. and, yet, in the history of our nation it is a commonplace occurrence. the orderly transfer of authority as called for in the constitution routinely takes place as it has for almost two centuries and few of us stop to think how unique we really are. in the eyes of many in the world, this every-four-year ceremony we accept as normal is nothing less than a miracle.
mr. president, i want our fellow citizens to know how much you did to carry on this tradition. by your gracious cooperation in the transition process you have shown a watching world that we are a united people pledged to maintaining a political system which guarantees individual liberty to a greater degree than any other. and i thank you and your people for all your help in maintaining the continuity which is the bulwark of our republic.
the business of our nation goes forward.
these <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />
those who do Work are denied a fair return for their labor by a tax system which penalizes successful achievement and keeps us from maintaining full productivity. but great as our tax burden is, it has not kept pace with public spending. for decades we have piled deficit upon deficit, mortgaging our future and our children’s future for the temporary convenience of the present. to continue this long trend is to guarantee tremendous social, cultural, political, and economic upheavals.
you and i, as individuals, can, by borrowing, live beyond our means, but for only a limited period of time. why then should we think that collectively, as a nation, we are not bound by that same limitation?
we must act today in order to preserve tomorrow. and let there be no misunderstanding -- we’re going to begin to act beginning today. the economic ills we suffer have come upon us over several decades. they will not go away in days, weeks, or months, but they will go away. they will go away because we as Americans have the capacity now, as we have had in the past, to do whatever needs to be done to preserve this last and greatest bastion of freedom.
in this present crisis, government is not the solution to our problem; government is the problem. from time to time we’ve been tempted to believe that society has become too complex to be managed by self-rule, that government by an elite group is superior to government for, by, and of the people. but if no one among us is capable of governing himself, then who among us has the capacity to govern someone else?
all of us together -- in and out of government -- must bear the burden. the solutions we seek must be equitable with no one group singled out to pay a higher price. we hear much of special interest groups. well our concern must be for a special interest group that has been too long neglected. it knows no sectional boundaries, or ethnic and racial divisions, and it crosses political party lines. it is made up of men and women who raise our food, patrol our streets, man our mines and factories, teach our children, keep our homes, and heal us when we’re sick -- professionals, industrialists, shopkeepers, clerks, cabbies, and truck drivers. they are, in short, “we the people.” this breed called Americans.
well, this administration’s(我們一定會做的更好) objective will be a healthy, vigorous, growing economy that provides equal opportunities for all Americans with no barriers born of bigotry or discrimination. Putting
all must share in the productive Work of this “new beginning,” and all must share in the bounty of a revived economy.
with the idealism and fair play which are the core of our system and our strength, we can have a strong and prosperous
we are a nation that has a government -- not the other way around. and this makes us special among the nations of the earth. our government has no power except that granted it by the people. it is time to check and reverse the growth of government which shows signs of having grown beyond the consent of the governed.
it is my intention to curb the size and influence of the federal establishment and to demand recognition of the distinction between the powers granted to the federal government and those reserved to the states or to the people.
all of us -- all of us need to be reminded that the federal government did not create the states; the states created the federal government.
now, so there will be no misunderstanding, it’s not my intention to do away with government. it is rather to make it Work -- Work with us, not over us; to stand by our side, not ride on our Back. government can and must provide opportunity, not smother it; foster productivity, not stifle it. if we look to the answer as to why for so many years we achieved so much, prospered as no other people on earth, it was because here in this land we unleashed the energy and individual genius of man to a greater extent than has ever been done before.
freedom and the dignity of the individual have been more available and assured here than in any other place on earth. the price for this freedom at times has been high, but we have never been unwilling to pay that price.
it is no coincidence that our present troubles parallel and are proportionate to the intervention and intrusion in our lives that result from unnecessary and excessive growth of government.
it is time for us to realize that we are too great a nation to limit ourselves to small dreams. we're not, as some would have us believe, doomed to an inevitable decline. i do not believe in a fate that will fall on us no matter what we do. i do believe in a fate that will fall on us if we do nothing.
so with all the creative energy at our command, let us begin an era of national renewal. let us renew our determination, our courage, and our strength. and let us renew our faith and our hope. we have every right to dream heroic dreams.
those who say that we’re in a time when there are no heroes -- they just don’t know where to look. you can see heroes every day going in and out of factory gates. others, a handful in number, produce enough food to feed all of us and then the world beyond. you meet heroes across a counter -- and they’re on both sides of that counter. there are entrepreneurs with faith in themselves and faith in an idea who create new jobs, new wealth and opportunity.
there are individuals and families whose taxes support the government and whose voluntary gifts support church, charity, culture, art, and education. their patriotism is quiet but deep. their values sustain our national life.
now i have used the words “they” and “their” in speaking of these heroes. i could say “you” and “your” because i’m addressing the heroes of whom i speak -- you, the citizens of this blessed land. your dreams, your hopes, your goals are going to be the dreams, the hopes, and the goals of this administration, so help me god.
we shall reflect the compassion that is so much a part of your make-up. how can we love our country and not love our countrymen -- and loving them reach out a hand when they fall, heal them when they’re sick, and provide opportunity to make them self-sufficient so they will be equal in fact and not just in theory? can we solve the problems confronting us? well the answer is an unequivocal and emphatic "yes." to paraphrase winston churchill, i did not take the oath i’ve just taken with the intention of presiding over the dissolution of the world’s strongest economy.
in the days ahead, i will propose removing the roadblocks that have slowed our economy and reduced productivity. steps will be taken aimed at restoring the balance between the various levels of government. progress may be slow -- measured in inches and feet, not miles -- but we will progress. it is time to reawaken this industrial giant, to get government Back within its means, and to lighten our punitive tax burden. and these will be our first priorities, and on these principles there will be no compromise.
on the eve or our struggle for independence a man who might’ve been one of the greatest among the founding fathers, dr. joseph warren, president of the massachusetts congress, said to his fellow Americans,
“our country is in danger, but not to be despaired of. on you depend the fortunes of america. you are to decide the important question upon which rest the happiness and the liberty of millions yet unborn. act worthy of yourselves.”
well i believe we, the Americans of today, are ready to act worthy of ourselves, ready to do what must be done to insure happiness and liberty for ourselves, our children, and our children’s children. and as we renew ourselves here in our own land, we will be seen as having greater strength throughout the world. we will again be the exemplar of freedom and a beacon of hope for those who do not now have freedom.
to those neighbors and allies who share our freedom, we will strengthen our historic ties and assure them of our support and firm commitment. we will match loyalty with loyalty. we will strive for mutually beneficial relations. we will not use our friendship to impose on their sovereignty, for our own sovereignty is not for sale.
as for the enemies of freedom, those who are potential adversaries, they will be reminded that peace is the highest aspiration of the American people. we will negotiate for it, sacrifice for it; we will not surrender for it -- now or ever. our forbearance should never be misunderstood. our reluctance for conflict should not be misjudged as a failure of will. when action is required to preserve our national security, we will act. we will maintain sufficient strength to prevail if need be, knowing that if we do so, we have the best chance of never having to use that strength.
above all we must realize that no arsenal or no weapon in the arsenals of the world is so formidable as the will and moral courage of free men and women. it is a weapon our adversaries in today's world do not have. it is a weapon that we as Americans do have. let that be understood by those who practice terrorism and prey upon their neighbors.
i am -- i'm told that tens of thousands of prayer meetings are being held on this day; and for that i am deeply grateful. we are a nation under god, and i believe god intended for us to be free. it would be fitting and good, i think, if on each inaugural day in future years it should be declared a day of prayer.
this is the first time in our history that this ceremony has been held, as you’ve been told, on this west front of the capitol.
standing here, one faces a magnificent vista, opening up on this city’s special beauty and history. at the end of this open mall are those shrines to the giants on whose shoulders we stand. directly in front of me, the monument to a monumental man. george washington, father of our country. a man of humility who came to greatness reluctantly. he led america out of revolutionary victory into infant nationhood. off to one side, the stately memorial to thomas jefferson. the declaration of independence flames with his eloquence. and then beyond the reflecting pool, the dignified columns of the lincoln memorial. whoever would understand in his heart the meaning of america will find it in the life of abraham lincoln.
beyond those moments -- those monuments to heroism is the potomac river, and on the far shore the sloping hills of arlington national cemetery, with its row upon row of simple white markers bearing crosses or stars of david. they add up to only a tiny fraction of the price that has been paid for our freedom.
each one of those markers is a monument to the kind of hero i spoke of earlier. their lives ended in places called belleau wood, the argonne, omaha beach, salerno, and halfway around the world on guadalcanal, tarawa, pork chop hill, the chosin reservoir, and in a hundred rice paddies and jungles of a place called vietnam.
under one such a marker lies a young man, martin treptow, who left his job in a small town barber shop in 1917 to go to france with the famed rainbow division. there, on the western front, he was killed trying to carry a message between battalions under heavy fire. we're told that on his body was found a diary. on the flyleaf under the heading, “my pledge,” he had written these words:
“america must win this war. therefore, i will Work; i will save; i will sacrifice; i will endure; i will fight cheerfully and do my utmost, as if the issue of the whole struggle depended on me alone.”
the crisis we are facing today does not require of us the kind of sacrifice that martin treptow and so many thousands of others were called upon to make. it does require, however, our best effort, and our willingness to believe in ourselves and to believe in our capacity to perform great deeds; to believe that together with god’s help we can and will resolve the problems which now confront us.
and after all, why shouldn’t we believe that? we are Americans.
god bless you and thank you. thank you very much.
第三篇：go Back to my childhood
go Back to my childhood
if i have the chance to go Back to the past. the past period when i most want go Back to is my childhood. because i have a happy life in my childhood. each time i review the easy times of free from all anxieties in childhood, i feel relaxed extremely.
if i still a child. my mom and dad will give me some food to eat and some clothes to wear. my friends will play with me every day. i needn't worried about anything. i needn't make preparations for kinds of exam. i don't want to take any more exams, too. i really hate it. what’s more, ours families must have looked forward to us. so that we have to Work hard, otherwise we may feel pricks of conscience. besides, we have a lot other problems with age. for example, when you love a girl, whether she loves me and how can you attract her. of course, maybe you will say, we look very happy fact, most of the time, we just escape life and stress. so our life looks wasting time.
in a word, life is full of too many helpless. if i have the chance to go Back to the pass. i want to go Back to my childhood.
第四篇：how to be happier at Work
how to be happier at Work
commentary happiness is much in the news this week with the release of gretchen rubin's happier at home, her sequel to the book-turned-cultural phenomenon known as the happiness project. in her latest book, she spends a year pursuing domestic bliss. she re-examines her possessions, how she spends her time, how she interacts with her family members and comes up with lots of additions to the happiness toolkit. go on adventures with each kid. take up a new challenge. become a tourist in your own neighborhood. create shrines to happy memories.
it's all fascinating advice, but while we want our homes to be a refuge, we spend a lot of time at Work, too. and so, the book got me thinking: are there ways to do a happiness project in the office as well?
i do believe that whatever you are doing now, professionally, you can make your Work life better in a million ways. happiness is ultimately a choice. here are a few ways to choose it on the job:
1. put something on your desk that makes you smile. sure, the photos of your kids are great, but i'm guessing you start looking past them after they're there long enough. switch them up every few months, and think outside the photo album. what about a bright orange flower? a print? (my mood is improved by several wendy hollender botanical drawings on my office walls).
2. schedule something to savor during every Workday. maybe it's lunch at a new place, 15 minutes reading a good book on your break, or a phone call to an old colleague to catch up. plan it in, so you can enjoy the anticipation as well.
3. choose your projects carefully. hopefully one of the benefits of climbing up your corporate ladder is getting to spend more of your time on things you want to do. when you're excited about a project, you're naturally more focused and cheery. aim to be in that state most of the time. seek these projects out and do what it takes to land them.
4. challenge yourself. we are happiest when Working right at the limits of our abilities, attempting things that are difficult but doable.
5. get a grip on your time. time wasters (random web surfing, instantly responding to email) are fun in the moment, but weigh you down like eating too much fast food. fill your Work hours with important things, and you'll naturally devote less time to things that don't matter.
6. make friends. try to grab coffee with someone new each week. social ties are a strong component of happiness, and knowing people personally makes Work less chilly.
7. take the long view. you can perceive ambiguous comments as slights, and ruminate on them all day. or you can remind yourself that you will have absolutely no memory of this incident two years from now. one mindset will definitely make you happier than the other.
8. choose the bigger life. that's the tagline of happier at home, and as rubin quotes samuel johnson, "life is barren enough surely with all her trappings... let us therefore be cautious how we strip her." we often like to keep things simple. we like to avoid rocking the boat. but while trying to improve a popular product, or reform a storied culture is a huge risk, in the end, we only live once. you can hold your fire, but what are you saving your energy for? spend out -- and you may just buy happiness.
第五篇：how to Work word effectively with diversity
how to Work word effectively with diversity
12中澳藥品經營與管理1班姓名:利權達
學號:112811101012 recognize individual and respond appropriately
what is diversity?
when we talk about diversity in this course, we are talking about cultural diversity amongst the family of people who call themselves australians. the state of being different or diverse. when used to describe people and population groups, diversity encompasses such factors as age ,gender, race, ethnicity, ability, and religion, as well as education, professional Background, and marital and parental status. the mosaic of individuals and groups with varying Backgrounds, experiences styles, perceptions, values and beliefs.
who are your colleagues?
first of all, look around you at Work. ignore cultural differences for now. amongst your colleagues are differences that can govern how you relate to one another. we change our behavior to suit different types of people.
the different type have: identifying differences in behavior, overview of cultural differences, diversity of birthplace, diversity of language diversity of religion and spiritual beliefs, diversity of race.
respond to differences sensitively: in the first topic of this course we identified a range of ways in which we are different from one another, and gained some insight into how we each deal with those differences as individuals. undoubtedly we found differences in others that we are uncomfortable dealing with. in this topic we will actually identify the differences which make us uncomfortable or to which we do react badly, and see if there is anything we can or should do about them.
relating to people from a range of Backgrounds:
looking at your social world and the people with whom you feel comfortable: even when we do not think we discriminate; even when we think we are nice to everyone we meet mo matter what differences there are between us, in reality, we do still discriminate.
how to developing flexibility in the face of diversity?
now look at those last two, the behavior you don't think you can change and the behavior you don't want to change. and are you willing to look at these and see if you can change?
there are two parts of this: can change how you feel about these people.2. you can change the way you behave towards them ,even if you think you think you cannot change the way
you feel. so first let's look at changing how we feel.
how you can change your behavior in relation to prejudices?
remember we talked about two parts to dealing with prejudices. the first was identifying and dealing with fear. the second is about developing the skill to behave appropriately no matter how we feel. it's hard, but we can be nice, or friendly, or helpful even when we do not feel that way. in the Workplace or Working with customers, it is absolutely essential that you learn how to do this. and carpingly, when we change the way we behave, we often do end up changing the wya we feel.
Work within legislative requirements and enterprise guidelines
discrimination in the Workplace: discrimination occurs when someone is treated unfairly because they happen to belong to a particular group of people or have a particular characteristic. as we have seen, if we have fixed ideas about groups of people who are different from ourselves, we can find ourselves discriminating against them. discrimination in our private lives can be unpleasant and hurtful, but discrimination in the Workplace can severely affect a person's ability to make living and ability to do the kind of job they will find rewarding
Work within legislative requirements and enterprise guidelines.
what is equal employment opportunity?
eeo means that everyone should have fair and equitable access to jobs, employment conditions, training and promotion. it does not assume that everyone has the same abilities but tries to make sure that everyone has a fair chance to Work to the limit of their abilities, improve their skills and benefit from the skills and abilities they do have. it means that best person is chosen for the job, promotion or training opportunity and that they are selected only on criteria that relevant to the job.
what is discrimination?
discrimination is where a person is unfairly treated once they are at Work for any of the following reasons:
r's responsibilitieswhere they have to take time off to care for a child , or other immediate family member
er - they are a particular gender
al orientation - they have a particular sexual preference
, colors or ethnicity - they are of a minority race, nationalityor religious Background
tal status - they either are or are not married
bility - they are disabled in some way.
- they are too young or too old
when is discrimination ok?
it is possible to employ people of particular genders, races, ethnic groups, or ages where this is essential for the job.
accommodate diversity in communication
what is communication?
if the source is not transmitting clearly, or if the receiver is not hearing clearly, then communication breaks down. the source can be anything, a dog barking, a radio, a person, a computer. one of the most important things we can learn to do is to communicate effectively. communication is a two way street, someone must want to communicate something and someone else must want to hear what they have to stay. unfortunately people often talk to show off and to deliberately bamboozle the other person, and still more people lack the willingness to listen. so we think we are communicating when we are not.
combining hearing and watching: a good way to the importance of not only the words we speak, but also our body language is to look at what happens with the written word , particularly with emails. you need to beware of e-mail. people read mail in heir own tone of voice. if they are in a bad mood or feeling sour at you for some reason , they will read your mail in that way. a perfectly innocent statement can take on a totally different emotional value depending upon how it is read.
the importance of accommodating diversity in communication
so what does all this mean for accommodating diversity in the way you communicate?
our ability to communicate with communicate with diverse groups, or rather, our lack of it, is considered so important now that it is taught as an academic subject by many university campuses and other educational organizations. we saw in the previous exercise that we are not always good at communicating or listening. add to this another layer of language and cultural differences, and we have a potential minefield of miscommunication. we will look at a very few thing we can do to improve our communication, particularly with individuals or groups who are different from our own
verbal and non-verbal communication across cultures
in an earlier exercise we looked at styles of verbal and no-verbal communication, and saw some case studies of miscommunication across cultural boundaries. let's look at these again and see if we can summarize which ones could be impacted by cultural differences and by physical differences
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